Digital Platform for improving Older Adults' Quality of Life in Today's Super-Aging Society

Abstract

Digital platforms have recently been used in a variety of occasions and are considered an effective way for everyone to stay connected with society. In reality, however, the use of digital technology by older adults has been slow to take off. We discuss the requirements for solving the problems that hinder the use of digital services by older adults due to their inadequate IT literacy and diminished physical abilities, from the perspectives of mental models, experience, and technology. A digital platform that fully considers these factors would expand the use of digital services by older adults, but this alone is not sufficient. Another important factor is their motivation, without which any services might not be used. Therefore, we also examines, through experimental observations, older adults’ motivation for using digital services and shares future prospects of the digital platforms for improving the quality of life of older adults.